Experience: 

25 years

PUBLICATIONS:

• Emotional Intelligence-the Key to Success. Presented in Fourth M. P. Science Congress 2007.
• New Dimensions in Rural Retailing – Conference Paper accepted by Maharaja Ranjit Singh College, Indore.
• The Impact of Service Quality and Customer Commitment on Word of Mouth Communication-A Study on Indian Retail Outlets in ANVESAK category B journal-2016.
• Case Study: India & The Emerging Markets- Case Center: UK 2016.
• Case Study: The Volkswagen Emission Scandal: National Case Symposium Jaipuria Indore-2016.
• India: The Most Emerging Market in the World: AIB India 2016; Conference at IIM Indore (Double peer blind review).
• Emotional Intelligence amongst Management Students accepted for publication
• A paper on Jio Disruption.
• A case study on Jio Disruption.
• Digital advertising – A New Strategy for Business Management accepted for ICTBM 2018 conference.

RESEARCH EXPERIENCE:

Awarded PhD.  from Devi Ahilya University on the topic “Retail Service Quality and Customer Commitment as Precedents to Word of Mouth Communication-A Study of Retail Outlets”

Paper on Alarming Trends in Substance Abuse among the Youth submitted for publication.

PASSION:

Teaching, Reading, Cooking.

MISSION:

Contribute to the society by guiding youth towards leading fulfilling lives and becoming useful members of the society.