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School of Retail Management

Developing Retail Leaders for Tomorrow's Consumer World

The School of Retail Management at Symbiosis University of Applied Sciences (SUAS), Indore is dedicated to preparing the next generation of leaders for India’s fast-growing retail industry. With the retail sector evolving rapidly due to urbanization, digital commerce, and changing consumer behavior, the demand for skilled, tech-driven, and customer-centric professionals has never been higher.

At SUAS, Indore – recognized as India’s first skill-based university and ranked 2nd in the NIRF 2025 Skill University Category – the School of Retail Management offers a unique blend of academic excellence and practical retail training. Students gain hands-on learning opportunities, industry projects, internships, and exposure to modern retail technologies.

The curriculum is designed to equip students with strong foundations in retail operations, supply chain management, digital retailing, and consumer experience management, ensuring they are industry-ready from day one. By combining global best practices with industry partnerships, the School of Retail Management at SUAS empowers students to build successful careers in one of the world’s most dynamic sectors.

Programs Offered

BBA in Retail and E-Commerce Management
(3 Years)

A comprehensive undergraduate program that prepares students to work across modern retail formats, from in-store to online platforms.

Key Features:
  1. Curriculum covering merchandising, store operations, visual retailing, and e-commerce
  2. Training in retail analytics, inventory management, and customer relationship management(CRM)
  3. On-campus retail store for practical training
  4. Internship with retail chains, FMCG firms, and online marketplaces

MBA in Retail Management
(2 Years)

An advanced management program aimed at developing strategic thinking in retail operations, consumer marketing, and omni-channel retailing.

Key Features:
  1. Courses in retail strategy, digital commerce, franchising, and retail finance
  2. Practical modules on retail logistics, customer experience design, and mall management
  3. Capstone projects and internships in leading retail brands
  4. Workshops by industry leaders in fashion, grocery, luxury, and online retail segments

Program Objectives

Graduates from the School of Retail Management are prepared to contribute to every stage of the retail value chain, from sourcing to store management.

 The School aims to:

  1. Develop strong business and operational knowledge of retail formats and functions
  2. Equip students with skills in sales, marketing, merchandising, and supply chain
  3. Integrate data analytics and digital tools into retail decision-making
  4. Foster entrepreneurial thinking and retail innovation
  5. Provide immersive learning through live stores, internships, and case-based teaching

Aligning Skills with Industry Trends

India’s retail market is set to grow to over $2 trillion by 2032, driven by digital penetration, rising incomes, and a young consumer base. Key growth segments include:


Emerging Trends:

1.Rapid expansion of e-commerce and direct-to-consumer (D2C) models

2.Use of AI and data analytics in inventory and customer management

3.Demand for skilled manpower in Tier 2 & Tier 3 cities

4.Rise of experiential retail and personalization


SUAS addresses these trends by offering industry-relevant programs and skill training aligned with the needs of modern retail businesses.

Career Opportunities

Graduates from the School of Retail Management can pursue high-growth roles in:

 

In-Store & Operational Retail

1.Store Manager  2. Visual Merchandiser

3. Floor Supervisor 4. Inventory & Stock Controller

 

E-Commerce & Digital Retail

1.E-Commerce Executive 2.Online Merchandising Specialist

3.Marketplace Operations Analyst 4.Digital Category Manager

 

Retail Marketing & CRM

1.Brand Promoter 2. Loyalty Program Coordinator

3.Retail Marketing Executive 4. Customer Experience Analyst

 

Buying, Merchandising & Planning

1.Retail Buyer 2. Category Manager

3. Merchandising Planner 4. Demand Forecaster

 

Entrepreneurial Roles

1.Franchise Owner 2. Retail Startup Founder

3. D2C Brand Manager 4. Retail Consultant

 

Top recruiters include fashion brands, grocery chains, luxury stores, electronics retailers, e-commerce platforms, and mall operators. SUAS offers 100% internship support and placement guidance for all students.

Industry Exposure & Skill Integration

At SUAS, the retail curriculum is closely linked to industry trends and practices, giving students real exposure
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Infrastructure & On-Campus Retail Lab

At SUAS, the retail curriculum is closely linked to industry trends and practices, giving students real exposure
Live Retail Store

From Consumer Insights to Digital Commerce – We Build Retail Innovators

Visual Merchandising Studio

Crafting Creative Leaders in Media & Marketing

Retail Analytics Lab

Equipped with sales forecasting and customer data tools

POS & Billing Systems Lab

Simulating in-store customer service and transaction handling

Building Careers in the Future of Retail

Retail is evolving into a blend of technology, customer engagement, and seamless shopping experiences. The School of Retail Management at SUAS Indore offers a launchpad for students to build successful careers in this fast-moving sector. With a practical approach, strong industry links, and real-time learning, SUAS creates retail leaders who are ready for the marketplace of tomorrow.

Apply now and start your journey in the exciting world of retail and e-commerce

APPLY NOW
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